Privacy Policy
Last Updated: December 15, 2024
WallyWorld Overnight Guide ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
Personal Information:
- Email address (for account creation and communication)
- Name or display name
- Profile picture (if provided via Google sign-in)
- Password (encrypted, for email-based accounts only)
Payment Information:
- Payment details are processed directly by Stripe
- We do NOT store your credit card numbers on our servers
- We retain transaction records for billing and support purposes
Usage Information:
- Reviews, photos, and comments you submit
- Stores you favorite or interact with
- Points, badges, and activity metrics
- Device information and browser type
- IP address and approximate location (for analytics)
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process subscription payments
- Provide and improve our services
- Display your reviews and contributions to the community
- Send service-related communications (account updates, billing)
- Respond to support requests
- Analyze usage patterns to improve the platform
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Information Sharing
Publicly Visible Information:
- Your display name and profile picture
- Reviews, photos, and comments you submit
- Your reputation level and badges
We DO NOT:
- Sell your personal information to third parties
- Share your email address publicly
- Provide your data to advertisers for targeting
Service Providers: We may share information with trusted third-party services that help us operate our platform:
- Stripe: Payment processing
- Cloudinary: Image storage and delivery
- Resend: Transactional emails
- Google Analytics: Website analytics
- Microsoft Clarity: User experience analytics
4. Cookies & Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences (e.g., dark mode)
- Analyze how you use our service
- Improve performance and user experience
You can control cookies through your browser settings. Disabling cookies may affect some features of the Service.
5. Data Security
We implement industry-standard security measures to protect your information:
- Passwords are encrypted using secure hashing algorithms
- All data is transmitted over HTTPS
- Session tokens are stored in HttpOnly cookies
- Payment information is handled entirely by PCI-compliant Stripe
- Regular security reviews and updates
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing of your data
To exercise these rights, please contact us at support@wogmap.com.
Data Retention: We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information as required by law or for legitimate business purposes.
7. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.
Your continued use of the Service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us.
support@wogmap.com